All orders are processed within 1 to 3 business days (excluding public holidays, weekends and annual closure) of you receiving your order confirmation email. You will be contacted by us when your order has been shipped. Shipping time may vary, but generally should arrive within 2 to 8 business days.

Home Delivery

Home delivery is available at a flat rate of $15.00. This method may be delivered by our own in-house delivery service, or via Aus Post. This option does not include tracking.

Express Post

Express post is available for a flat rate of $19.50. Your order will be sent via Auspost express, and we will provide you with a tracking number for your order.

Click and Collect

This option allows you to pick up your order from our Box Hill store. Your order will usually be ready for pick up within 24 hours of processing, however please contact us to confirm your order is ready and to organise a pick up time.

Free Delivery to Contracted Schools

This option is only available for orders to one of our Contracted Schools. Your order will be left at the school office where they will distribute it to your child or have it available for you to pick up directly. We do deliveries to our schools every Thursday, to be eligble for delivery on Thursday please ensure your order is in by 4:00pm on Wednesday.

International Shipping

International shipping is available on request – please contact us for pricing.